Main Contact: Keith Gebner [email protected]

Main Contact: Mandi Ginsburg [email protected]

What is CarAdvise?

CarAdvise is a National Fleet Account. The CarAdvise platform provides a comprehensive network of 40+ national brands, over 27,000 service shops across North America, and 1,000’s of independent locations for vehicle maintenance services. CarAdvise customer’s are able to search, schedule, approve, & pay for services through our web and mobile application.

How to process a CarAdvise customer

1. Check in as Car Advise National Account via Auto Integrate: Account Number FW02760311

Waiting for approval?

We understand that obtaining approvals for work orders can sometimes be a time-consuming process. To streamline this process and ensure a smooth customer experience, we have implemented a system where the customer provides the necessary approvals. This way, you can focus on delivering top-notch service without any unnecessary delays.

 

If you're waiting for approval, follow these steps.

1. Inform the customer about the required work or service that requires their approval.

2. Request the customer’s approval before proceeding with the work. This step is done via text message or can be completed in the CarAdvise app.

3. Keep the customer informed throughout the process, especially if additional work or changes are needed. Make sure to obtain their approval for any changes before proceeding.

In case you encounter any issues or need further assistance, don’t hesitate to call our support team at 844-923-8473. Our team is always available to help you navigate any challenges and ensure a smooth approval process.

Please have customer info ready.