How to process a CarAdvise customer

Check in as Car Advise National Account via Auto Integrate: Account Number 80517299

Appointment Received
through your native POS or manually uploaded from CarAdvise contact.
Customer Arrives
and presents CarAdvise membership card. Shop submits requested services via Auto Integrate and performs initial inspection.
Submit Additional Service(s)
through Auto Integrate under CarAdvise Fleet Account. Customer approves additional services from their mobile device.
Complete Order
through Auto Integrate. Customer Pays CarAdvise directly through their phone with Apple Pay, Google Pay, Affirm, and more.

More details below.

What is CarAdvise?

CarAdvise is a National Fleet Account. The CarAdvise platform provides a comprehensive network of 40+ national brands, over 30,000 service shops across North America, and 1,000’s of independent locations for vehicle maintenance services. CarAdvise customer’s are able to search, schedule, approve, & pay for services through our web and mobile application.

Waiting for approval?

The customer provides the necessary approvals. If you’re waiting for approval, follow these steps.

1. Inform the customer about the required work or service that requires their approval.

2. Request the customer’s approval before proceeding with the work. This step is done via text message or can be completed in the CarAdvise app.

3. Keep the customer informed throughout the process, especially if additional work or changes are needed. Make sure to obtain their approval for any changes before proceeding.

Our Partner Network

Customers may come into your shop and say that they are from one of our partners.

Please process the customer as a Car Advise National Account via Auto Integrate as above.


Need more help?

In case you encounter any issues or need further assistance, our team is always available to help you navigate any challenges and ensure a smooth approval process.

CarAdvise Main: +1 844-923-8473
Service Advisor Line: +1 312-779-1549

In case you encounter any issues or need further assistance, our team is always available to help you navigate any challenges and ensure a smooth approval process.

Meet Our Top Performing Shops

 We are proud to showcase the top-performing Pep Boys shops within our network. These exceptional locations have consistently demonstrated outstanding service, professionalism, and commitment to customer satisfaction. Their dedication to excellence not only elevates the Pep Boys brand but also sets a high standard for all shops within our network. Join us in celebrating their achievements!

Pep Boys – Miami, FLPep Boys – Bayside, NYPep Boys – Los Angeles, CA
Pep Boys – Los Angeles, CAPep Boys – Kissimmee, FLPep Boys – Denver, CO
Pep Boys – Memphis, TNPep Boys – San Leandro, CAPep Boys – Brooklyn, NY
Pep Boys – Atlanta, GAPep Boys – Savannah, GAPep Boys – Chula Vista, CA
Pep Boys – Miami, FLPep Boys – Jersey City, NJPep Boys – Celebration, FL
Pep Boys – Denver, COPep Boys – Van Nuys, CAPep Boys – Houston, TX
Pep Boys – Chicago, ILPep Boys – Everett, MAPep Boys – Kissimmee, FL
Pep Boys – Bronx, NYPep Boys – Hialeah, FLPep Boys – Union City, GA
Pep Boys – Phoenix, AZPep Boys – San Diego, CAPep Boys – Decatur, GA
Pep Boys – Ridgewood, NYPep Boys – Hackensack, NJPep Boys – Berlin, CT
Pep Boys – Charlotte, NCPep Boys – Landover Hills, MDPep Boys – Stone Mountain, GA
Pep Boys – Chicago, ILPep Boys – Manassas, VAPep Boys – Mcdonough, GA
Pep Boys – Waterbury, CTPep Boys – North Brunswick, NJPep Boys – Nashville, TN
Pep Boys – Long Beach, CAPep Boys – Phoenix, AZPep Boys – Woodland Hills, CA
Pep Boys – Aurora, COPep Boys – Phoenix, AZPep Boys – San Diego, CA
Pep Boys – Miami, FLPep Boys – Huntington Pk, CAPep Boys – Charlotte, NC
Pep Boys – Santa Ana, CAPep Boys – Baldwin, NYPep Boys – Houston, TX
Pep Boys – Jersey City, NJPep Boys – Reseda, CAPep Boys – Jamaica, NY
Pep Boys – Cicero, ILPep Boys – Union, NJPep Boys – Springfield, MO
Pep Boys – Atlanta, GAPep Boys – Orlando, FLPep Boys – North Richland Hills, TX
Pep Boys – Bronx, NYPep Boys – Atlanta, GAPep Boys – Las Vegas, NV
Pep Boys – Brooklyn, NYPep Boys – Dallas, TXPep Boys – Paterson, NJ
Pep Boys – Ft Lauderdale, FLPep Boys – Denton, TXPep Boys – N Hollywood, CA


Pep Boys Honored with CarAdvise National, Regional, and Top Shops in Network Awards

SCHAUMBURG, IL – We are thrilled to announce that Pep Boys has been recognized with prestigious awards from CarAdvise, a leading automotive service platform. These accolades include the CarAdvise National Awards, CarAdvise Regional Awards, and recognition for Top Shops in the CarAdvise Network.

The CarAdvise National Award is a testament to Pep Boys’ commitment to providing exceptional service across their numerous locations. This distinction acknowledges their unwavering dedication to customer satisfaction and their ability to maintain consistently high standards throughout their shops.

In addition to the national recognition, Pep Boys has also been awarded the CarAdvise Regional Award, which highlights their outstanding performance within specific regions. This accomplishment demonstrates the brand’s ability to adapt and excel in various markets while maintaining a strong focus on customer needs.

Lastly, Pep Boys has been honored with recognition for Top Shops in the CarAdvise Network. This accolade celebrates the exemplary performance of individual Pep Boys locations that have consistently exceeded customer expectations and set the bar high for automotive service excellence.

“We are extremely proud of our partnership with Pep Boys and are delighted to recognize their exceptional achievements,” said Mandi Ginsburg, Director of Operations at CarAdvise. “Their dedication to providing top-notch service and maintaining high standards across their network truly sets them apart in the industry.”

These prestigious awards from CarAdvise not only acknowledge the hard work and dedication of Pep Boys’ employees but also serve as a reminder of the company’s ongoing commitment to delivering exceptional automotive service to its customers.

About Pep Boys

Pep Boys is a leading automotive aftermarket service and retail chain with locations across the United States. With a mission to provide professional, reliable, and convenient automotive services, Pep Boys has earned a reputation for excellence in customer satisfaction. For more information, visit

About CarAdvise

CarAdvise is a renowned automotive service platform that connects vehicle owners with a network of trusted and reliable service providers. Through its user-friendly platform, CarAdvise offers transparent pricing, easy appointment scheduling, and a seamless experience for customers seeking automotive services. For more information, visit [website].

For media inquiries, please contact:

Joe Bello, Head of Marketing, [email protected] 

Please have customer info ready.